This was the reply I got from NEA with regards to my email to them on 'choking drains' at Hougang Avenue 1.
Dear Ms Lilian Lee
Thank you for your feedback in respect of Litters in Drain at 105 Hougang Avenue 1.
We have referred your feedback to Aljunied Town Council as the matter comes under their purview.
Please call me or email Contact_NEA@nea.gov.sg if I can be of further service.
Thank you for your time and feedback.
Siti Zuliana Nandir (Ms)
Customer Service Officer
Tel: 1800-CALL NEA [1800-2255 632]
National Environment Agency Call Centre
We would appreciate it if you could look into the matter under your purview and reply directly to Ms Lilian Lee. Thank You.
Hmm...so what is NEA's duty in this dengue prevention drive? Middle person? Just conveying of messages? Are they not going to do anything about it? Are they not going to send someone down? Or they should call up Aljunied Town Council immediately rather than email!
They took 2 days to reply to me. In other words they took 2 days to inform Aljunied Town Council. By then, the choking could have gotten worse or someone may had been affected by it. And who knows how fast Aljunied Town Council would take action...So this is how efficient our staff from NEA are, haiz...
(Logo abstracted from NEA website)